Wireless Network users (for models that support wireless network) - Make sure that your computer is connected to the wireless network.Į. Wired Network users (for models that support wired network) - Make sure the network cable is connected to the machine and the access point.ĭ. USB users - Make sure the USB cable is connected to your machine and your computer.Ĭ. Make sure that the Brother machine is turned on.ī. Follow the instructions for your operating system:Ī. After the download, browse to the location where the file was saved and double-click on it.Ĥ.
#BROTHER FIRMWARE UPDATE FAILS HOW TO#
Click here for instructions on how to navigate to our downloads page.įor instructions on how to determine your machine's firmware version, click the link on the download page for How to indentify the firmware version.
#BROTHER FIRMWARE UPDATE FAILS UPDATE#
Download the Firmware Update Tool from the brother website. If you can't print, then the firmware update will fail, so troubleshoot the printing issue first.Ģ. Click here for instructions on how to print a test page. Print a test page from the computer to verify the machine can print. The firmware cannot be updated if you are printing using printer sharing and the Brother machine is connected to a different computer.ġ. Once the process starts do not restart or turn off your computer until the process completes. The firmware update process may take up to 15 minutes. We strongly recommend that you read the installation notes on the download page before running the firmware update tool. Updating the firmware will delete some data from your Brother machine such as secured print data, caller ID log, journal report, outgoing message, and more (features depend on your model machine). No additional firmware update is required. The firmware version installed on your machine may be later than the firmware available for download. Please use a different operating system to update your firmware. Windows XP Users: The firmware update tool is no longer compatible with Windows XP.
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